Data Usage Table
Purpose/Use | Type of data | Legal basis and retention period |
---|---|---|
To register you as a new customer |
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Performance of a contract with you We retain this data for 2 years, after which it is anonymized |
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us |
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(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) We retain this data for 2 years, after which it is anonymized |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Dealing with your requests, complaints and queries |
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(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and manage our relationship with you) We retain this data for 2 years, after which it is anonymized |
To enable you to partake in a prize draw, competition or complete a survey |
|
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) We retain this data for 2 years, after which it is anonymized |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
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(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation We retain this data for 2 years, after which it is anonymized |
To deliver relevant website content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
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Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) We retain this data for 2 years, after which it is anonymized |
To use data analytics to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing |
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Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) We retain this data for 2 years, after which it is anonymized |